Customer service & support

We believe that everyone should have 24/7/365 round the clock service

Who we are

Results Call Center is a subsidiary of Alpha Technology Group. It is a contact center outsourcing and business process outsourcing which offers various services: Digital Solutions and Online Support, provided by a team of professionals with an expertise of more than 13 years.

Glad to help you!

Call center service

We believe that everyone should have 24/7/365 round the clock service, sales agents promoting your products and bring in revenue

Live chat support

We are a chat away, always ready to support and respond to our clients’ inquiries. It is efficient  as the user connects to an agent quickly

Email/Web form

Customers rely on sending an email or applying for a request on the website, that are managed by professionals to ensure an outstanding experience

Research

Our team offers a range of specialized services, providing accurate and relevant information that will help our partners making smarter and faster decisions

Quality control

Data entry Operator

Have a team of data entry operator.

Software

Use the most secured licensed software.

Security

Use password to ensure protected data transfers.

Processing unit

Centralize data processing unit to avoid data handling by too many people.

Accomplishments

We successfully fulfilled over 12,000 deals by our sales force

More than 800,000 research interviews.

More than 200,000 satisfied customers from various e-commerce platforms and stores.

Over 500 Terra’s worth of content downloaded, edited, cleaned, and published to entertain the users.

Our clients

Our main focus is our end user satisfaction, which is challenging in the fast paced technology and business world. Throughout the years, we are constantly working to meet our customers’ needs and wants.

Headquarter